StayCraft for Tours & travels

For tour companies that run set departures: a Spiti circuit that leaves on Fridays, a Ladakh week in July, day trips from a hill town. You get your own website where each tour has its day-by-day plan and its dates with seats left, an admin that takes seat bookings and keeps the count, and logins for your desk and your guides. Choose it because a traveller can read the plan, see that seats are left, and hold them with an advance on your own UPI, with no commission to anyone.

What every site gets

These are on every plan, from the smallest up, and work while your plan is paid.

• A listing on the StayCraft Experiences directory (staycraft.co.in/experiences), which links to your own site, once your plan is active.
• Your own website at yourname.staycraft.co.in, in the Caravan design: a full-height photograph with your name across it, your tours on a dark band with the next departure and the seats left on each. The site moves a little: the first screen opens with a slow push-in, and headings and photos rise as a visitor scrolls. Still for anyone whose phone is set to reduce motion.
• Itineraries. Each tour with its price per seat, length, what is included, a photo, a day-by-day plan and its departure dates.
• Departures with counted seats. Each date has its own seat count and, if you want, its own price. A full date still shows, marked full, so the traveller picks the next one.
• Seat bookings online, with an advance paid by UPI and a screenshot you check. Nothing is counted until you approve.
• Several departures in one booking, with one advance and one screenshot.
• Safety terms on every tour page: the youngest age you take, fitness and health, and what to bring.
• Enquiries, a WhatsApp button, a photo gallery, reviews, nearby places, a blog, and SEO & Google tools with a health score.
• Enquiry follow-up: every enquiry moves through New, Replied, Quoted, Won or Lost, with a day to follow up on, a "Follow up today" tab, and one morning ping on your phone when something is due. On every plan.
• Google review cards and QR landing pages you design and print yourself.
• Social posts: turn a review, an offer, a nearby place or a festival into a finished picture and caption in your own colours and fonts (a post, a story or a square), in English or Hindi, and share it to your WhatsApp status from your phone. On every plan; nothing is posted for you.
• Visitor numbers: traffic, top pages, and where your enquiries came from.
• Backup: download your whole site and your records whenever you like.
• Staff logins for a booking desk and guides (how many depends on the plan).
• Phone pings for new seat bookings and enquiries (see the phone section below).
• No commission on any booking, on any plan.

Plans and prices

Tour companies buy from the same six plans as homestays. Prices are per year.

Plan	Price per year	Who it suits	What it adds over the plan below
Website	₹9,000 (₹750 a month, billed yearly)	A small company, often the owner alone, running a few tours a season	Everything in "What every site gets". No staff logins, 1 management user (you). Three designs made for your kind, 1 design change a year. 1 GB.
Basic	₹12,000 (₹1,000 a month, billed yearly)	A company with a booking desk and a guide or two	Your own brand colours on the site. 3 staff logins, 2 management users. Every standard design, 2 design changes a year. 2 GB.
Growth	₹15,000 (₹1,250 a month, billed yearly)	A company with several guides that wants to see how Google finds its tours	Search insights from Google. Marked "Most popular" on the pricing page. 5 staff logins, 2 management users, 2 design changes a year. 3 GB.
Plus	₹18,000 (₹1,500 a month, billed yearly)	A company with foreign travellers and its own web address	Your site in 8 languages and your own domain. 8 staff logins, 2 management users, 3 design changes a year. 5 GB.
Team	₹25,000 (₹2,083 a month, billed yearly)	A bigger company run by a team of managers	10 staff logins, 3 management users, 4 design changes a year. 10 GB.
Pro	₹30,000 (₹2,500 a month, billed yearly)	A large tour company	Alerts on your phone for every new booking and enquiry. Change your design any time. 20 staff logins, 5 management users. 25 GB.

GST. Plan prices are what you pay. StayCraft is not GST-registered, so no GST is added.

Add-ons. Your own colours, Search insights, the 8 languages and your own domain can be added to a smaller plan as add-ons. There is no public price for them: ask us and we quote for your business.

How paying works. No free trial and no card up front. We agree the plan and the price with you first. You pay by UPI or bank transfer to the account we send you, and we switch the plan on the same day the payment reaches us. A plan does not renew by itself: you choose to renew, and we send reminders before it ends.

Changing plan. You can move up to a bigger plan at any time and pay the difference for the time left. A move to a smaller plan waits until your current year ends.

Staff logins are counted without the owners. A login you switch off takes no place.

A note on the pricing page. The comparison table is written for homestays. Some lines on it do nothing for a tour company: "Packages & experiences" (your itineraries are on every plan), "Availability calendar", "Restaurant & bar", "Online card/UPI payments", "OTA channel sync" and "Premium designs". "Requests + payment proof" is listed from Basic, but seat bookings with a UPI advance and screenshot work on every plan. Do not sell a plan on those lines.

Features in detail

Website & design

• Caravan. Night-road indigo and saffron. On a laptop a departures board hangs above your name on the first screen, three departures across. Your tours on a dark band with the next departure and the seats left on each, a "Good to know" section early on, then gallery, area guide, reviews, your story, map and an enquiry form.
• Its own touches. The enquiry form is styled the design's own way (ruled lines, soft cards, ink outlines, paper, glass or a stamp), a small hand-drawn mark of the design's own sits between the sections and draws itself in as a visitor scrolls, and facility icons are drawn in the design's own hand. What the form asks and does stays the same.
• A page for every tour, with the day-by-day plan, the departures, what is included, and your safety and cancellation terms before the booking form.
• Edit it yourself. Drag sections into order, hide the ones you do not want, change the headings and text, change the cover photo, with a live preview. No designer needed.
• A video on the first screen. Paste a YouTube, Vimeo or Dailymotion link and the site shows a Watch the video button.
• Your logo in the header and as the browser tab icon.
• Questions and terms, with your cancellation terms, folded so a long list does not scroll forever. Anything else you ask of a traveller goes under Other rules.
• Start from a demo. A ready demo tour company running day trips and Spiti circuits fills a new site, so it is not empty on day one.
• Your own colours (Basic and above).
• Your own domain, such as yourtours.com, with HTTPS set up for you (Pro, or as an add-on).

Tours, departures and guides

• Itineraries. Name, description, price per seat, length (for example "3 nights / 4 days"), what is included, and a photo. Switch Show on site off to hide one without deleting it.
• Day by day. One entry per day with a title and what happens. It prints on the tour's page, and it is what sells a tour.
• Departures. One row per date, with the seats on it and, if that date costs something different, its own price a seat. The number booked is counted from approved bookings.
• A guide for each departure. Pick the guide on the departure's row. Their login then shows the travellers on it.
• Other packages. A package without set departures can also be shown as a priced card.
• Safety terms. The youngest age you take, fitness and health, and what to bring. They print on every tour page, on the booking page and in the email that confirms a booking has arrived, with your cancellation terms.

Seat bookings

• Booked from the tour's own page. The traveller picks a departure and a number of seats (up to 20 in one booking) and leaves a name, phone or email. Their address is asked but optional.
• Several departures in one booking. Add to your booking keeps a running list of departures and seats, from one tour or several. Before they send, each line says whether the seats are still there.
• The traveller's own page shows their booking, what is due and where to send the payment proof.
• Approve counts the seats and refuses, changing nothing, if the departure no longer has that many left. It puts the seats and the advance on a bill and emails the traveller if they gave an address.
• Add a booking for a traveller who phoned or walked in: their name, phone, the departure and the seats, priced from the departure and capped at the seats left. It waits for payment like any other and the seats are counted when you approve.
• Pay online (optional). With online payments on your plan (Growth and above) and your own Razorpay keys saved, the traveller's page offers Pay online beside the UPI details; you still approve. A booking of several departures is paid by one link. If the traveller paid and closed the page, the payment is found within about ten minutes.
• Decline part of a booking. The traveller chooses on their page to go ahead with the rest or cancel everything, with the money shown. They are reminded once after a day; after three days you decide.
• Cancel gives the seats back and reverses the charge on the bill. Record money returned keeps the UPI reference of a refund.

Payments

• No gateway needed. The traveller pays your advance by UPI or bank transfer and uploads the screenshot. You check it before you approve.
• You set the advance as a percentage, once, in Settings.

Bills & GST

• One bill per booking, on every plan. Every departure you approve in a booking goes on one bill for the whole trip.
• Download or email the bill as a PDF. While there is a balance it carries your UPI details; once settled it says paid in full.
• GST tax invoices. If you are GST-registered, save your GSTIN and state in Settings and each settled bill becomes a tax invoice with its own number, your GSTIN, the traveller's if they give one, and the tax worked out of your prices. Tours are taxed at the rate you set for packages (18% to start with), editable in Settings: confirm it with your accountant.

Customers

• Every seat booking in one list: awaiting payment, proof to review, confirmed, cancelled. Each departure in a booking is its own row, marked "1 of 3 in one booking". One-tap WhatsApp to the traveller.
• Enquiries from your contact form are saved even if an email fails, and you reply by email or WhatsApp.
• Privacy, handled. Each booking records when the traveller agreed to your privacy notice. If someone asks you to delete their details, Remove details clears their name, phone, email and address from every finished record of theirs. Bills stay, as the law requires.
• Reviews. Add reviews you received on WhatsApp or in person, and choose which show on your site. Save your Google Place ID once and you get a review link, a code to print and a WhatsApp message ready to send.

Staff & roles

• Desk. Takes seat bookings: approves or declines, checks payment proof, cancels, opens the bill and sends WhatsApp. Answers enquiries. Never opens your itineraries, prices or departures, Settings or your takings, never records money going back, and cannot choose a departure's guide.
• Guide. Sees only the travellers on the departures you give them: names, seats and phones, with a WhatsApp button. No amounts.
• How many. Website 1 staff login, Basic 3, Growth 5, Pro 10. Owners are not counted, and you can add a second owner.
• When someone leaves, switch their login off. Nothing they did is lost.

Marketing & Google

• SEO & Google. A health score with a checklist that links to each fix. Your sitemap goes to Google every week by itself.
• Area guide and How to reach sections, the writing that helps you rank for your town.
• Blog with live, scheduled and draft posts.
• Visitors and where enquiries come from, including campaign links you share.
• Monthly report by email: on the 1st, last month's visits, enquiries and (where your plan has them) bookings, payments, QR scans, reviews and top Google searches, against the month before, with one tip and your SEO score. A "Last month" card on the dashboard shows the same. You can switch it off in Settings or with one click from the email.
• Review cards in five designs and five sizes, drawn to the millimetre for printing, and QR landing pages whose buttons you can change without reprinting.
• Search insights (Growth and Pro, or as an add-on): what people typed into Google to find you, the pages they landed on, clicks, impressions and your position. Nothing to set up.
• Google Analytics, if you want it, asks visitors first and loads only after they accept.

Phone app & notifications

• Pings for new enquiries. Tap it and that enquiry opens.
• New seat bookings arrive by email and as a phone ping, with the tour, the departure, the seats and whether payment proof came with it. The ping carries the traveller's name, the seats and the date, never a phone number or an amount.
• On Android, Windows or Mac pings work in the browser. On iPhone they work from a StayCraft icon added to the home screen from Safari.
• A ping can show a traveller's name, never their phone number or an amount.
• A StayCraft Android app is being tested on Google Play and is not yet available to download.

Languages

• 8 languages (Pro, or as an add-on): your site is translated by itself into English, Hindi, Hebrew, French, German, Spanish, Italian and Russian, with a one-tap switcher. Hebrew reads right to left.
• What is translated on a tour: its name, its description, what is included and the day-by-day plan, translated when you save the tour.

Backups

• Download a zip of your site and your records whenever you like: your itineraries, departures, seat bookings, bills, enquiries, photos and settings.
• Restore puts your website content back from a backup. Your booking records are in the download but are never written back over newer ones.
• Your payment keys are never put in a backup file.

What it does not do (yet)

• No online card payment. Travellers pay the advance by UPI or bank transfer and send a screenshot. "Online card/UPI payments" on the price list does not work for tours.
• Refunds are yours to make. StayCraft records money you return, with its UPI reference, but does not send it.
• Seat bookings come from the website. There is no button in the admin to type in a booking taken over the phone.
• Guides are not told when a departure is given to them. Tell them yourself.
• No discount codes or seasonal rates. Each departure can have its own price a seat instead.
• No hotel, transport or vendor booking inside a tour. StayCraft sells the seat; you arrange the rest.
• No Android app to download yet; pings work through the browser and the iPhone home-screen icon.

Good to say to a customer

• "Will travellers know if a date is full?" Yes. Your site shows each tour's next departure with a seat and how many are left. A full date stays on the page, marked full, so they book the next one instead of phoning.
• "Can I overbook by mistake?" No. Seats are counted only when you approve, and Approve refuses if the departure no longer has enough seats.
• "Do I need a payment gateway?" No. Travellers pay the advance to your own UPI and upload a screenshot. You approve when you see the money. There is no commission on any booking.
• "Can my guide see who is coming?" Yes. Give the guide a login and pick them on a departure. They see the travellers' names, seats and phones for that departure, and no money.
• "Can a group book two tours at once?" Yes. They add each departure to one booking, pay one advance with one screenshot, and every line you approve goes on one bill.